Advertising Sales & Customer Support
The sales functions at Google are handled by two separate organizations: the Advertising Sales and Online Sales and Operations (OSO) groups.
Advertising sales
At Google, we organize and change around our users and customers. Google’s Advertising Sales team embodies that pursuit: We’re devoted to finding relevant solutions that meet our clients' changing advertising needs. In that regard, Advertising Sales does more than simply make money for our company. Our efforts focus on the ways that Google technology enables the world’s biggest advertisers to enjoy immediate and accountable communication with the consumer. Advertising Sales team members identify our clients' business challenges, collaboratively shape solutions that drive their strategic initiatives, and teach them about how current and future Google products can enhance their online and/or offline presence.
Online sales and operations
The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company’s globally expanding base of advertisers, publishers, and users in more than 40 languages, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail, and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible – and able to work well in a fast-paced, team-oriented environment.